Service and Download
After-sale Service
(Only for Order on www.owlnv.com)
- Owlnv offers 24 months warranty from the date of the first customer’s receipt.
- This warranty extends only to the first consumer purchaser. and is not transferable.
- Olwnv covers shipping costs from our warehouse to the consumer, the return shipping cost & tax should be shouldered by the consumer.
- It may take a maximum of 14 days to repair the faulty unit upon we received the unit.
Attention:
- Please contact OWLNV authorized representatives for any hardware or software issue before booking the unit for return to our warehouse as these issues may be resolved through firmware update.
- To Obtain More Warranty Service or Other Information? Please email to cs@owlnv.com, we will reply within 24 working hours.
Firmware Download
Update soon
App for WiFi Connection
An official OWLNV app will be released soon, please reach out to cs@owlnv.com for alternatives.