Service and Download

After-sale Service

(Only for Order on www.owlnv.com)

  • Owlnv offers 24 months warranty from the date of the first customer’s receipt. 
  • This warranty extends only to the first consumer purchaser. and is not transferable.
  • Olwnv covers shipping costs from our warehouse to the consumer, the return shipping cost & tax should be shouldered by the consumer.
  • It may take a maximum of 14 days to repair the faulty unit upon we received the unit.

Attention:

  • Please contact OWLNV authorized representatives for any hardware or software issue before booking the unit for return to our warehouse as these issues may be resolved through firmware update.

 

  • To Obtain More Warranty Service or Other Information? Please email to cs@owlnv.com, we will reply within 24 working hours.

 

Firmware Download

Update soon

 

 App for WiFi Connection

An official OWLNV app will be released soon, please reach out to cs@owlnv.com for alternatives.